PierG Blog

Agility, management, leadership, innovation, IT, hypnosis, communication, NLP, social media… mainly trying to get out of the comfort zone!

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March 7, 2009

A Backlog for a Change

Nice post from Mike Cohn: How Do You Get from Here to Agile? Iterate. | Mike Cohn’s Blog - Succeeding With Agile®. Historically, when an organization needed to change, it undertook a “change program. ...

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March 6, 2009

0 (zero) Inbox

Is having an empty email Inbox a dream for you? In my opinion it’s not a dream or a goal, it’s a means, a resource. It’s a process of continuous improvement of a better management lifestyle. ...

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November 30, 2006

A good answer or a fast answer? - part 2

I’ve got many comments to my previous ‘A good answer or a fast answer’ post. Here are some thoughts about that topic (knowing that I’m talking about an internal IT department giving services to other departments): ...

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November 28, 2006

A good answer or a fast answer?

My boss uses to say: if you don’t give an answer to your customer, he will find a solution by himself The dilemma of every service provider (of any kind) is often giving a good solution or a fast solution. ...

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